• 6 Our brands
  • 3 Factories
  • 15 Global partners
  • 400 Brand Shops
  • Customer Care
  • Maadiran Club

In addition to focusing on product technology, Maadiran strives to provide the best possible after-sales service for its products.

The level of satisfaction in our customers is at the level of overseas standards, so that in this field it is comparable to prominent European and Japanese companies.

To know more about our services, or to get details, visit our services page and feel free to contact our service center representatives if any help needed.

If it matters to you, It matters to us.

Welcome to retails experience which is built around what matters to you. At the Maadiran Club, we provide you a host of everyday consumer solutions which are tailored to compliment your lifestyle needs.

Nationwide Support

Beyond our own service points, over 700 Maadiran certified after- sales service providers across the country, provide total coverage and outstanding service, before and after purchase.

Activity limits

More than 92,000 customers use Maadiran’s after-sales service

Outstanding Engineers

More than 100 engineers and technicians skilled in repairing equipment and circuit boards are working in Maadiran services.

Number of spare parts

Over 300,000 servings are performed annually and 15,000,000 spare parts under 30,000 are distributed by Maadiran.

Key Benefits

Keeping pace with your evolving needs is a priority for us so we provide you with personalized retails experience that is faster, easier and more secure. Complimentary Lifestyle and a host of other tailored offers to help you get what you expect.

Features

  • Complimentary Touchpoints for the first year.
  • Complimentary installation services on your first purchase.
  • Refer a friend or family

Eligibility Criteria

To qualify for the Maadiran Club, you will need to maintain any of the following criterias:

  • A product purchase from any of Maadiran Brands in a year.
  • A total relationship balance of IRR 10,000,000 OR
  • A Refer which causes a purchase of minimum balance of IRR  10,000,000

Terms & Conditions

Click here to view the terms and conditions.

 

Exchange News , 26 September 2023

Maadiran Electronics Industries Company is entering the capital market.

The CEO of Maadiran Holding announced: This year, efforts will be made for the entry of Maadiran Electronics Industries Company into the capital market with two objectives of expansion and creating more products through liquidity provision and also as a benchmark for the evaluation of Maadiran Industries Holding with NAV index and a benchmark (subsidiaries and the market).

Ali Karami, the CEO of Maadiran Holding, stated at the annual general meeting of Maadiran Industries in 1401, while outlining the most important actions of the past year and explaining the planning and budgeting for 1402: Last year, we faced issues such as sales and the absence of European technicians for the installation of home appliances and refrigerators, fortunately, these problems have been resolved.

He explained: Maadiran Industries envisions changing the company structure from manufacturing to an investment and holding company in 1402, and in this regard, all manufacturing activities have been transferred to subsidiaries.

Karami stated: Improving and expanding corporate governance with the approach of transitioning from a manufacturing company to an investment company (the approach of creating value for the parent company in subsidiaries) is among the goals and visions of Maadiran Industries. The company plans to implement a BI system this year to enable online and line-by-line control and monitoring in subsidiaries.

He added: Maadiran Industries has been pursuing the legal restructuring of the company from manufacturing to investment and changing the company’s status in the over-the-counter market from a manufacturing company to a holding and investment company, and with the necessary permissions, this will be operational in a few months. In this case, the company’s evaluation should be based on NAV instead of P/E.

The CEO of Maadiran Holding mentioned: This year is the first year that Maadiran is extensively entering the market with its large home appliances and plans to increase its market share from 3% to 10%. This holding has no plans for investing in external companies in 1402.

He also mentioned the actions taken by Maadiran’s managers regarding social responsibility and said: “3% of the workforce at Maadiran are individuals with disabilities, which is in line with our social responsibility efforts.”

Karami, referring to the activities of this holding through two brands, stated: “Maadiran owns 100% of X.vision and also holds the exclusive representation of TCL. TCL is one of the largest companies active in the home appliance industry and ranked third globally in TV sales in 2022 and reached second in production quantity in 2023.”

Referring to Maadiran’s activities using the TCL brand, he said: “TCL is among the top 10 global brands in home appliances; it also ranks third or fourth globally in the production of air conditioners. Maadiran holds the exclusive representation of this company and manufactures its products in Iran. Last year, Maadiran was selected as the best manufacturer, distributor, and seller of TCL products in the Middle East.”

The CEO of Maadiran Holding stated: “Last year the company experienced a 107% increase in profits, and a significant budget has been allocated for the company’s expansion next year. We hope to reach a tenfold increase. (The approved budget is less than this number) This budget has been approved by the board of directors and the company is projected to grow about 100% next year.”

Detailing the company’s plans to achieve a 100% growth, he said: “Over the past three years, we have invested heavily in the home appliance company but have not yet fully benefited from it due to installation and completion issues related to the products. This year, God willing, the company will be three times bigger, and we are pursuing this ambitious goal.”

Karami added: Home appliance production lines are operating at acceptable capacity. We have four refrigerator production platforms, and we have purchased three more platforms tailored to the needs and tastes of the Iranian market; these platforms have entered the country one by one this year, and we will commence their production. On the other hand, we have completed our product production basket.

The CEO of Maadiran Holding explained: Another constructive step taken for the development of Maadiran company relates to doubling the production of air coolers. Last year a few were produced and sold, but with the completion of the related lines, the goal of doubling the production and sales will be realized.

He mentioned that a one-hundred-percent growth of Maadiran this year was plausible per the plans, but achieving this goal has faced difficulties. He said: Providing working capital was one of the company’s challenges, but we managed to secure 900 billion Tomans through the capital market, solving part of the related problems. There are also other challenges regarding currency allocation by the Central Bank.

The CEO of Maadiran Holding continued: There are problems like smuggling as well, but given the good quality of the products, there are no worries in this regard. In Maadiran Holding, we have put all our energy and focus on the home appliance industry, and we hope to achieve a good position in this field, just like our successes in the electronics industry.

He stated: The Electronic Industries Company has been the most successful and best of Maadiran companies, holding approximately a 20 percent share in the Iranian market. This company has been a supplier of visual products in the country and managed to sell 45 thousand televisions with special discounts and the permission of the Ministry of Silence during the last year’s World Cup; also, around 7 thousand televisions were sold directly through non-presence and online sales. Eventually, we managed to achieve a 107 percent growth last year.

Karami mentioned, regarding the ambiguities created by some media outlets about the growth in the number of products from the Electronic Industries company, that: “The production of products is on a growing trend, but overall our strategy has been focused on selling higher quality and larger-inch products, which creates currency, especially for the company. Fortunately, last year, the inches of products increased, indicating an improvement in the company’s quality and production capacity.”

The CEO of Maadiran Holding announced: “This year, efforts are being made to enter the Electronic Industries company into the capital market, with two goals of development and creating more products, providing liquidity, and also company valuation according to NAV and increasing the benchmark.”

Referring to the issues related to the Maadiran Plastic Company, he stated: “Three product groups are produced in the plastic company, including injection production (supplying plastic parts for refrigerators and TVs), which is very helpful in the value chain. Maadiran Plastic has the ability to supply parts for three new acquired refrigerator platforms and can complete this product in three full shifts.”

Karami added: “Another product of the plastic company is related to biodegradable products which are eco-friendly, and the third product is related to the production of small home appliances, which was approved last year. Last year, we produced vacuum cleaners, and this year we will introduce other products like irons, coffee makers, air fryers, etc.”

The CEO of Maadiran Holding said: “Despite the small size of the Plastic Company, we have big goals for it, and it can have a bright future in Maadiran.”

He mentioned another subsidiary of Maadiran: “The Chain Store company is another subsidiary of Maadiran; last year we had 25 stores, and this year this number has reached 50, and by next year, the number of stores will reach a hundred. However, since we allocate a large portion of our resources to the production and sale of home appliances, there is a possibility of launching 70 stores.”

Karami stated: “The chain stores not only limit themselves to selling home appliances but also sell electronic devices, laptops, and other products of Iranian manufacturers, and it has the potential to expand to 300 to 400 stores in the coming years, but this year the focus and goal are on a hundred stores.”

The CEO of Maadiran Holding, referring to the Maadiran After-Sales Service Company, said: “This company is responsible for support and is very helpful in the value chain. This company has been active in support for 30 to 40 years and has more than 700 representative points across the country, and 2,000 technicians are providing services in this platform.”